Protection against a growing data security threat

Endpoint backup and recovery is one of the best tools an IT professional has to combat the growing array of data security threats.

A recent USA Today article cites a Symantec Internet Security Threat Report 2014 which found targeted attacks had grown by 91% compared to 2013 and 30% of the attacks were aimed specifically at small-to-midsized businesses. The article lists key steps to protecting against these threats including “back up your important files on a regular basis” which protects business data against user mishaps, laptop thefts or the growing risk of intentional sabotage facing end users.

Two recent threats show the damage and risks of not having your data protected which our hybrid cloud endpoint data protection service, Datacastle RED, would protect against.

Malware

This last week it was widely reported that the Federal Bureau of Investigation issued a 5-page “flash” warning to businesses about a malicious software attack. The FBI declined to say if the attack was against Sony Corp, however CBS News and others this week have reported on a devastating cyber attack that released the salary information of over 6,000 Sony employees and movies that had yet to be released.

The report outlines that it is extremely difficult and costly, if not impossible, to recover hard drives that have been attacked with the malware.

CryptoLocker and Ransomware

BBC reported that starting in September 2013 CryptoLocker began encrypting files on Windows computers and demanding a substantial fee before a key would be provided to allow end users to access their data. Over 500,000 victims of CryptoLocker were affected and shortly after a fix was created a new version of ransomware appeared in Gameover ZeuS which rapidly spread across the globe.

Attacks of this nature can spread quickly and can be very difficult to solve according to IT security firms like Fox-IT. “This time we basically got lucky,” said Michael Sandee a principal analyst with Fox-IT who helped tackle the cyber-crime group behind Cryptolocker.

It appears that only 1.3% of users affected by CryptoLocker paid the ransom within 72 hours and the remaining 98.7% had the encryption keys destroyed so their data could not be recovered unless they had a backup copy of their data.

Datacastle RED provides automated backup, and at-rest-encryption for the data on corporate endpoints ensuring that the data is safe at all times. Company administrators can help with point-in-time data restores for their users no matter what type of incident occurs to their users.

Datacastle Achieves Microsoft Gold Cloud Competency

Microsoft Partner - Gold Cloud Platform

Seattle, WA — November 19, 2014Datacastle®, a market leader in enterprise endpoint backup and data protection, today announced it has attained a Gold Cloud Platform Competency, demonstrating a “best-in-class” ability and commitment to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment and distinguishing itself within the top 1 percent of Microsoft’s partner ecosystem.

To earn a Microsoft Gold Competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most Gold Competencies), and pass technology and/or sales assessments.

Datacastle protects enterprises from mobile data loss and data breach with simplified and scalable endpoint backup and data protection. Datacastle RED’s hybrid cloud deployment option with Microsoft Azure enables enterprises to rapidly experience LAN-speed performance with the assurance of offsite, cloud-based recoverability and mobile access.

“This Microsoft Gold Cloud Platform Competency showcases our expertise in and commitment to today’s technology market and demonstrates our deep knowledge of Microsoft and its products,” said Ron Faith, CEO, Datacastle. “We plan to accelerate our customers’ success in adopting the cloud by serving as technology advisors for their business demands.”

“By achieving a Gold Competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Phil Sorgen, Corporate Vice President, Worldwide Partner Group at Microsoft Corp. “These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”

Attaining the Microsoft Cloud Platform Competency demonstrates partner expertise in building, integrating and/or extending Windows-based applications and infrastructure solutions in the cloud using the Microsoft Azure cloud platform. With more than 57 percent of the Fortune 500 using Microsoft Azure, the Microsoft Cloud Platform Competency can help partners take advantage of the growing demand for infrastructure and software as a service solutions. Equipped with exclusive training, partners can help customers deploy solutions that increase customer productivity and profitability.
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and to easily connect with one of the most active, diverse networks in the world.

About Datacastle
Datacastle protects enterprises from mobile data loss and data breach with simplified and scalable hybrid cloud endpoint backup and data protection. Datacastle RED provides secure and auditable access to enterprise data on critical devices, anytime, anywhere. To learn more about Datacastle RED, visit http://www.datacastlered.com, follow on Twitter @Datacastle, or call 425.996.9684.

Media Contact:
media@datacastlered.com

09.17.2014 – Datacastle Announces Datacastle RED v7

SEATTLE, September 17, 2014Datacastle®, a market leader for protecting enterprises from endpoint data loss and data breaches, today announced the latest version of its flagship product, Datacastle RED. Datacastle RED v7 provides enterprise customers even greater hybrid cloud deployment options with data backup and replication on Microsoft Azure, as well as support for eDiscovery and Legal Hold processes.

Datacastle RED v7 includes:

  • Rapid Deployment Support – enhanced hybrid cloud deployment on Microsoft Azure, enterprise deployment integrations with Active Directory, LDAP, silent installation, and single sign-on (SAML v2)
  • eDiscovery Support – support EDRM process for laptops, high-end tablets, and desktops backup data
  • Legal Hold – the ability to flag laptops, tablets, and desktops for long term data retention
  • Administrative Restore Flexibility – provide the ability for system administrators to have many secure restore options and targets

“It was important for us to quickly protect our endpoint data without disrupting employee’s productivity,” said Jason Tavarez, Senior Director of IT, Achievement First. “Datacastle RED on Microsoft Azure deployed within 30 days to our enterprise infrastructure with Azure SQL and georedundant cloud storage. We experienced rapid time to protection without impacting our end users.”

“As organizations move their solutions to the cloud, they need a platform that offers scale and reliability,” said Kim Akers, General Manager, Microsoft Corp. “We are pleased that Datacastle RED has chosen to take advantage of the geographic breadth, operational excellence, and scale of Microsoft Azure for enterprise customers.”

“Datacastle is excited to bring rapid time to value for our customers and partners deploying on a global, enterprise class cloud platform such as Microsoft Azure,” said Ron Faith, CEO of Datacastle. “Our customers are looking beyond backup and desire to derive greater insights and value from their backup vaults.”

Datacastle RED v7 is available today for on-premises, private cloud, or public cloud deployments directly from Datacastle or from one of Datacastle’s global network of partners. For more information call 425.996.9684 or email sales@datacastlered.com.

About Datacastle
Datacastle protects enterprises from mobile data loss and data breach with simplified and scalable hybrid cloud endpoint backup and data protection. Datacastle RED provides secure and auditable access to enterprise data on critical devices, anytime, anywhere. To learn more about Datacastle RED, visit http://www.datacastlered.com, follow on Twitter @Datacastle, or call 425.996.9684.

Media Contact:
media@datacastlered.com

3 Ways Datacastle Helps Microsoft Azure Partners Grow

Microsoft_Azure_Logo

Recent data from IDC data shows that partners that generate more the 50% of their revenue from the cloud are fundamentally changing their business versus traditional resellers:

  • 1.6X more recurring revenue than other partners
  • 1.5X the gross profit % vs. their less cloud active peers
  • 1.3X higher new customer ratio vs. other partners
  • 43.1% cloud revenue coming from new customers

Datacastle RED on Microsoft Azure provides concrete advantages to partners as they grow out their cloud business.  3 key advantages for Microsoft partners looking to get started in cloud services on Microsoft Azure:

  1. New cloud sales organizations need solutions that they understand and are easy to communicate the benefits of the service to the customer.  Datacastle RED provides a concrete value proposition that is easy for everyone to understand. Endpoint backup and protection is addressed by only 8% of corporate IT market today. Many companies have a complete gap in endpoint data protection, or a legacy desktop backup services that doesn’t meet the needs of their growing laptop population with sensitive company data traveling across the globe. This is an easy discussion for your sales team to have with your existing customers or new customers that you are targeting.
  2. Rapid deployment is critical for cloud partners to have satisfied customers.  Datacastle RED’s centrally managed policies leverage Active Directory and LDAP to silently deploy to customers of all sizes in days. Getting customers successfully using the service improves stickiness, ensures long-term recurring revenues, and let’s you continue on selling versus deploying cloud services.
  3. Reselling Datacastle RED on Microsoft Azure helps partners fulfill new Cloud Platform Competency requirements. Microsoft is rolling out new cloud competencies that provide numerous sales, marketing and support benefits for their Silver and Gold partners. To become a Silver or Gold Cloud Platform Competency partner you must meet minimum Azure consumption performance targets. Datacastle RED can help you become a certified partner via a single customer!  Combine Datacastle RED with Microsoft’s StorSimple service to offer a complete package for server and endpoint protection to rapidly grow your revenues and benefit from Microsoft’s new cloud programs.

Contact us today at www.datacastlered.com so we can help you get started in growing your cloud services business.

4 Keys for Rapid Time to Protection

Time to Value

Time to Protection = Time to Value

In the world of backup and recovery there is a great deal of focus on recovery time objectives (RTO) and recovery point objectives (RPO). Another measurement that is increasing in importance is Time to Protection. From the point that you decide that you need to protect the sensitive data on your laptops, desktops, and tablets how quickly can you make that a reality? Often times, the larger the organization, the harder it is to experience the value from rapid protection. Here are a few considerations you should keep in mind:

– How quickly can you deploy a solution from the time that you decide to protect your laptops, desktops, and high end tablets? This will often be driven by how easy it is to deploy an endpoint data protection solution using your existing IT infrastructure such as Active Directory/LDAP, Single Sign-on (SAML v2), and silent deployment via tools like SCCM or KACE.

– How quickly can you perform the initial backup? Do you have a hybrid cloud strategy that allows LAN-based speeds for backing up devices first, then WAN-based techniques for getting the data to the cloud? Are you using local caches to protect the data immediately on the endpoint? Using local caches and hybrid cloud techniques can dramatically improve time to protection.

– How quickly can you get the data to the cloud vault? WAN optimization is key here as well as the ability to perform seeding. Global data deduplication starting at the source can dramatically cut down the amount of data that need to be moved across the WAN and thus cut down on the amount of time required to move data to the offsite or cloud vault.

– Is the solution friction-free for end users? One of the surest ways to slow down a deployment is getting lots of feedback from end users if there is friction related with the deployment (asking users to do something, slowing down their laptop, slowing down their network connection, etc…). Enterprise endpoint backup solutions need to run in the background and not draw attention to themselves – especially during deployment.

Datacastle is considered best-in-class when it comes to rapid time to value for enterprise customers. To learn more our hybrid cloud and enterprise integration capabilities, contact us at www.datacastlered.com .

Hard Drive Failures & eDiscovery

Hard Drive Failures & eDiscovery

The Datacastle team is very excited to be making its way to Washington D.C. in the next couple of weeks to join our Microsoft Azure partners at Microsoft’s Worldwide Partner Conference (WPC). As we head to our nation’s capital, we couldn’t help but notice that the need for modernized laptop backup has never been greater. Recent incidents at the IRS and EPA point to the need to modernize the way laptops are being backed up.

While the most common motivation for laptop, tablet, and desktop backup has to do with disaster recovery there is also another important reason that large enterprises and institutions know all too well – eDiscovery. Consumer-based online backup solutions don’t meet the requirements associated with laptop backup for eDiscovery use cases. Enterprises and institutions need an endpoint backup solution with the following capabilities:

  • Legal hold: be able to retain and secure the laptop data for the duration of the investigation
  • Centralized policy management: IT needs to be able to enforce the company’s policy for backup and not leave it to employee behavior
  • Search: be able to find the “needle in the haystack” when you are backing up a large organization’s endpoint data
  • Admin recovery: While users need to be able to self-recover files, administrators need to be able to collect the data for investigations
  • Audit: be able to know who recovered what files and when
  • Encryption & Key Management: These are sensitive documents and you have to have the confidence that they are secured for the long term

To learn more about how enterprise endpoint backup and recovery can support your eDiscovery processes, contact Datacastle at www.datacastlered.com .

04.28.2014 – Datacastle Brings Enterprise Endpoint Backup to the IBM Cloud Platform

SEATTLE, Apr 28, 2014Datacastle® today announced a partnership with IBM that brings the power of Datacastle RED to the IBM Cloud marketplace. Starting today, IBM clients can quickly and easily procure Datacastle’s industry leading enterprise endpoint backup and recovery solution hosted on IBM SoftLayer.

Datacastle RED transforms vulnerable mobile workforce data into resilient endpoint data. Datacastle RED uniquely provides highly performant and secure hybrid cloud backup and recovery with QuickCache™ running on NAS devices deployed at remote offices, home offices, or the corporate LAN. Coupled with Datacastle’s advanced RoamSmart™ technology, security suite, and enterprise integration APIs (AD/LDAP/SAML), Datacastle RED is recognized as the industry leader in performance, secure data deduplication, and cloud storage flexibility.

The IBM Cloud marketplace offers clients access to more than 100 SaaS applications, IBM’s Bluemix platform-as-a-service with its suite of composable services, the powerful SoftLayer infrastructure-as-a-service and IBM’s rich intellectual capital and deep industry expertise. This single online destination with a suite of cloud services delivers a new buying experience for clients that enables line of business professionals to deploy new services faster; allows developers to build them with greater speed; and offers IT departments more creative, efficient and lower-cost ways to deliver these services.

“Datacastle’s enterprise customers are looking for a cloud partner that meets their stringent security, performance, and reliability requirements.” said Craig Blessing, Datacastle VP of Sales and Business Development. “The partnership between IBM and Datacastle provides IT decision makers more enterprise-class cloud deployment options for a global and scalable solution to back up and protect the data on laptops, high end tablets, and desktops.”

To learn more about leveraging Datacastle RED in the IBM Cloud marketplace and to get started, visit http://ibm.com/cloud.

To learn more about Datacastle RED, visit http://www.datacastlered.com.

About Datacastle
Datacastle protects enterprises from mobile data loss and data breach with simplified and scalable hybrid cloud endpoint backup and data protection. Datacastle RED provides secure and auditable access to enterprise data on critical devices, anytime, anywhere. Datacastle RED is available through a global network of partners. To learn more about Datacastle RED, visit http://www.datacastlered.com, follow on Twitter @Datacastle, or call 425.996.9684.

Media Contact:
Karen Sumner
media@datacastlered.com
Phone +1 425 996 9684 ext 704

Datacastle RED Not Vulnerable to Heartbleed

Heartbleed

Datacastle prides ourselves on our strong, thorough, and multi-layered approach to security. We have been asked by many of our partners and customers in the past week about any vulnerabilities Datacastle RED has to the Heartbleed bug. We are pleased to report that Datacastle RED partners and customers are not exposed to the Heartbleed vulnerability.

What is the Heartbleed bug? The Heartbleed bug can be found in OpenSSL v1.01 and later. SSL is commonly used for secure, encrypted communications with web servers, especially when performing username/password exchanges. OpenSSL is commonly used with Apache web servers for secure communications. The Heartbleed bug potentially makes it possible for hackers to retrieve the SSL encryption keys from the web server, thus making encrypted information such as passwords vulnerable.

Why are Datacastle RED partners and customers not exposed to the Heartbleed bug? Datacastle RED uses SSL for secure, encrypted interactions with the Datacastle RED vault. Datacastle RED does not use OpenSSL. Datacastle RED uses Microsoft IIS web servers and Microsoft has made it clear that Azure and their IIS SSL technology do not possess the Heartbleed bug found in OpenSSL.

But what if you don’t use Datacastle RED? If you use some other endpoint data protection solution, we encourage you to communicate immediately with your vendor and determine if you or your users have been exposed to this vulnerability. Many online cloud backup solutions use Apache web server technology and potentially carry the Heartbleed vulnerability as a result.

For more questions about endpoint data protection, the Heartbleed vulnerability and how to avoid it using Datacastle RED, feel free to contact us at www.datacastlered.com.

 

The 3-2-1 Backup Rule and Datacastle RED

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The 3-2-1 Backup Rule is a best practice followed by many companies for data protection and business continuity. When backing up data you should have three copies of the data, at least two of the copies should be on different media, and one of the copies should be offsite. The 3-2-1 Backup Rule is best achieved with a solution that has been designed for hybrid cloud deployment from the ground up. With Datacastle RED and QuickCaches it is easy to implement the 3-2-1 Backup Rule for all of your endpoint data protection.

Rule 1: Three Copies of Data – With Datacastle RED you can automatically get three copies of the data. The first “copy” is always the source data on the original device, whether that is a laptop, desktop, or a new high end tablet like the Surface Pro 2. QuickCaches are easy ways to quickly and reliably backup  up your data (2nd copy) to a low cost network attached storage (NAS) device at your remote office, branch office, or corporate LAN. Finally, Datacastle RED has the “third copy” in the vault. This vault can be hosted in the cloud or on-premise.

Rule 2: Two Types of Media – Datacastle is recognized as having the most flexible storage options for enterprise endpoint backup and recovery. QuickCaches can be NAS devices with traditional HDD storage or can support SSD NAS devices or hybrid SSD-HDD devices if the customer chooses. Datacastle also works with multiple enterprise  cloud storage providers with some of the most advanced storage solutions available today.

Rule 3: One Offsite Copy – Datacastle partners with Microsoft Azure and IBM Softlayer to provide offsite, enterprise class cloud storage solutions for the Datacastle RED vault. For an example, Microsoft Azure cloud storage is triple replicated and geo-redundant to meet the most demanding offsite storage requirements.

With Datacastle RED, enterprise customers and partners can implement the 3-2-1 Backup Rule with ease. To find out more, go to www.datacastlered.com.

What MSP’s need in an endpoint backup technology partner

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Datacastle has many MSP partners that use our software to drive a growing endpoint backup service. Over the years, we have learned from them what works and what doesn’t when working with technology partners. Here are the top considerations MSP’s should have when considering a technology partner for an endpoint backup/data protection solution.

True multitenancy: MSP’s have multiple customers and in some cases multiple partners. Your endpoint backup/data protection solution needs true multitenancy from the ground up in order to be successful and match the way you do business. This means that administrative permissions, reporting, policies, encryption key management, data deduplication, and even custom branding need to be supported on a per-customer or even per partner basis.It only takes a few questions of the technology provider to know if the solution possesses true multitenancy or not.

Don’t compete with your technology supplier: Simply ask how much of the partner’s revenues come from direct sales and how much comes from a network of channel partners such as MSP’s. Many technology companies “pivot” to a channel strategy as part of their growth strategy while still keeping their direct sales force in place. Competing with your technology provider is no fun and you will always be at a disadvantage since they now more about their product, the future road map, and can undercut you on price.

The economics make sense: Make sure the total cost of the solution will allow you to have a profitable endpoint backup and data protection practice. This means that not only does the licensing costs need to pencil out, but is the product “quiet in the field” from a support standpoint. How easy is the product to deploy?

Flexible storage and deployment options: For some MSP’s it makes sense to provision the service out of a public cloud such as Microsoft Azure or IBM SoftLayer. Other MSP’s will want to take advantage of their existing infrastructure and host and operate yourself. Make sure you have a solution that provides you that level of flexibility. All of your customers are not the same either. Some of them have good connectivity, some of them are highly dispersed with poor connectivity. Make sure you have hybrid cloud options such as Datacastle’s QuickCache where you can meet the customer’s needs and might even be able to make some add-on revenue.

Datacastle generates over 95% of our revenues from channel partners such as MSP’s. Datacastle RED has been architected from the ground up for channel partners through multitenancy, custom branding, licensing model, flexible storage options, and low cost of deployment/operations. If you are an MSP and looking to expand into endpoint backup and data protection, learn more about Datacastle at www.datacastlered.com .